Stripe decline code
reenter_transactionThe issuer returned a generic "try again" response, indicating a transient problem.
Type
Recoverable
Frequency
Rarereenter_transaction is one of the less common soft decline codes. The issuer is essentially saying "something went wrong, please submit again." Recovery is high on immediate retry.
Retry within 15 minutes to 2 hours. If it fails again, treat as a normal soft decline and space the next retry 24 hours later.
No customer message needed.
Temporary issue. The card is still valid. High recovery rate with proper retry timing.
They are functionally similar. Both are transient issuer errors that recover on quick retry. In practice, treat them the same.
How Rebounce handles reenter_transaction
Rebounce classifies every failed payment by its Stripe decline code and applies the optimal recovery strategy automatically. For reenter_transaction, that means intelligent retries at the right times. Multi-channel follow-up through email, SMS, WhatsApp, and in-app banners ensures the customer actually sees the message.