Changelog

What is new on Rebounce

A running log of what we have shipped. Features, improvements, fixes, and new content. Subscribe to the RSS feed to get updates automatically.

Content

Full Stripe decline code reference (37 codes)

New programmatic reference at /stripe-decline-code covering every Stripe decline code with recovery strategy, retry timing, customer messaging, and FAQs.

Launched a dedicated page for every Stripe decline code at /stripe-decline-code. 37 codes covered across soft declines, hard declines, authentication, and fraud categories.

For each code you get:

  • What the code means, with plain English explanation
  • Whether to retry, and if so, the optimal timing window
  • The right customer message (and what words to avoid)
  • Best practices and common mistakes
  • Related codes and FAQs

Rebounce uses this same classification internally to decide how to handle each failure - but the reference is useful even if you are not a Rebounce customer.

New

Free churn calculator and 22-template dunning library

New interactive churn calculator with shareable OG images, plus a full library of 22 copy-paste dunning templates covering email, SMS, and WhatsApp across every recovery stage.

Two new free tools, both public and no-signup:

  • Churn Calculator: plug your MRR, failure rate, and average subscription price. See annual loss, Stripe Smart Retries recovery projection, and Rebounce recovery projection. Generates a shareable Twitter/LinkedIn preview card with your specific numbers.
  • Dunning Template Library: 22 copy-paste templates spanning friendly first-touch through final notice, plus specialized variants for expired cards, insufficient funds, bank blocks, SCA/3DS, and more. Covers email, SMS (TCPA-compliant), and WhatsApp (Meta-approved patterns).

Each template page includes subject line variations, why-it-works rationale, implementation tips, and FAQs. Every page has copy-to-clipboard buttons so you can take the template into your own ESP in seconds.

Improved

Custom recipient email for test dunning sequences

The Simulate feature now lets you send the test dunning sequence to any email address, making it easier to preview the flow as a customer would see it.

When testing dunning sequences in the dashboard, you can now specify a recipient email address for the test messages instead of always using your own. Useful for previewing the flow as a customer would see it, or for QA across different inboxes.

Fixed

Stripe App: smoother sandbox install from the Marketplace

Installing Rebounce from the Stripe App Marketplace into a sandbox Stripe account is now friction-free - no manual configuration needed before evaluating end-to-end.

Fixed a friction point where evaluating Rebounce in a Stripe sandbox required extra setup before you could test end-to-end. The install flow now works out of the box in sandbox, so you can try the full recovery flow before switching to live mode.

Improved

Mobile responsive overhaul (landing + dashboard)

Complete mobile-first redesign of the landing page and dashboard. Every page now works on screens down to 320px wide.

Re-reviewed every landing page section and every dashboard view on mobile. Touch targets, tap areas, form controls, and horizontal scrolling all cleaned up. The dashboard is now fully usable on a phone (including the Failed Payments table, settings, and channel toggles).

New

Reddit Ads Pixel + Conversions API tracking

Added Reddit Ads Pixel and Conversions API tracking so paid acquisition campaigns can attribute signups and conversions correctly.

Wired up Reddit Pixel (client-side) and Conversions API (server-side) so organic and paid Reddit traffic can be tracked through signup and trial activation. Dedup is handled via event IDs on both sides.

New

Per-channel dunning toggles (email, SMS, WhatsApp)

Granular toggles to selectively enable email, SMS, WhatsApp, or in-app banner dunning per organization. Flip a channel off and Rebounce stops sending on it immediately.

Added reusable channel toggle UI and a dashboard section for enabling or disabling each dunning channel per organization. Flip a channel off and Rebounce stops sending on it immediately.

Available in Settings → Dunning Channels, and as quick toggles in the Recovery Channels panel on the dashboard overview.

Improved

Exit-intent popup on blog posts + audit CTA

Blog posts now show an exit-intent popup linking to the free Stripe audit, plus persistent audit CTAs and PostHog analytics on every post.

Added an exit-intent popup on all blog posts that links to the free Stripe audit tool. Also added inline audit CTAs mid-post and at the end of each post, with PostHog event tracking on every click so we can measure which posts convert best.

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